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Foods from Bridgehead
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This entry is here thanks to
Candice
X-13D
newbie
Unfortunately, the Bank and Slater location doesn't have the good equipment and it sucks.
Went a couple weeks ago and got a XL chai latte that was FAR too hot. It must have been at least 170 degrees.
Today I tried to again just to see if they could do a better job. So I ordered three things. A large chai latte that the spaced out staff screwed up the order and made a regular latte instead. When they figured out their mistake, it was, "uh, I'll make that for you right now". No sorry or here's a coupon for a free drink next time (like Starbucks always does when they screw up and make you wait). This time the latte wasn't hot enough and unlike the previous one I tried there, the barista didn't sprinkle cinnamon over the top. I don't really care about the cinnamon but I'd like to see some consistency so that I know what I'm getting if I ever go back (which I doubt I will).
I also got a lemon scone that had absolutely zero lemon flavour. The third item was a lemon square that tasted of meat.
Overall, I see no reason to return. Starbucks is superior in pretty much every way. The service is better and MUCH faster. The chai lattes are better. The pastries don't omit or add flavours.